Friday, December 04, 2009

Know Something About Everyone's Job

Even when people are doing jobs so different that they can’t be cross-trained or do each other’s work for a day, I have come to believe that everyone in the company should know something about everyone else’s job. And the closer that job is to their own, the more they should know about it.

Doing the Right Thing
and Achieving All Your Goals at the Same Time


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