One Time is Not Enough

I remember one complete, embarrassing failure, when I tried to do something after having been shown how to do it one time. I was walked through the procedure for dialing into a server at the air force base and downloading some information. I watched the screen as the person instructing me did it and wrote down every single step. She checked what I was writing down and made sure I had it right. After showing me one time, she left me to do it on my own, but I wasn’t worried. I dialed in to the server and starting typing in the commands exactly as I had written them down. The thing I forgot to do was wait for the computer to respond to a command before I gave it the next one. I just kept typing one thing after another. In about five minutes, I had locked up the server. My boss had to call the base and have it shut down. It was very embarrassing, because I believed that I should have been able to do it after having been shown one time, and so did my trainer and my boss.

Doing the Right Thing
and Achieving All Your Goals at the Same Time
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