Start with What You Have

The easiest way for someone to understand what you are telling them is for you to start from whatever understanding you have with them already and not lose them or get lost along the way. Assume nothing! They might not know who you are even if you know who they are. They might not remember your name or who you work for (unless they’re your coworkers, of course). Even if they work with you every day, they absolutely don’t know what’s on your mind or why you’re interested in it. They might not know even if “everybody knows” -- they might not have read your e-mail or heard what’s been going on at the water cooler. They surely haven’t been thinking about it all day like you have. They’re probably in the middle of something else entirely.

Doing the Right Thing
and Achieving All Your Goals at the Same Time
www.mariannepowers.com