Ignore the Insult to Get the Information

Sometimes, when people criticize you, they do want you to feel bad, or they don’t care how you feel. It really doesn’t matter. You need information. They’re giving it. Listening to them doesn’t mean you agree with what they are saying. Letting them say it doesn’t make it so. They might have it all wrong. But there is information there, just the same. By listening, you might see that your actions can be interpreted in different ways and you need to explain yourself. You might see that you left some people out of the loop that should have been in it. Or, you might see that they do have a hidden agenda and you need to take that into account in your planning. Probably, though, they didn’t fabricate their criticism out of whole cloth. Even when people insult you, they usually exaggerate your flaws instead of making them up. There is information that will help you even in an insult intended to hurt you. It is very important that you ignore the insult, at least long enough to get the information!

Doing the Right Thing
and Achieving All Your Goals at the Same Time
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