What You Don't Want to Hear

I have always had trouble listening to information that I did not want to hear. If my boss told me I made a mistake, I thought he must be wrong (What does he know about it anyway?!). If my coworker said, “That new procedure isn’t working”, I thought she sabotaged it. If my customer didn’t like my suggestion, I thought her boss should fire her and hire someone more intelligent.

Doing the Right Thing
and Achieving All Your Goals at the Same Time
www.mariannepowers.com