They Might Be Reflecting Back to You

Assume that everyone has a good reason for what they say and do, because they do. Assume that everyone has a good reason for what they say and do, because it is that assumption that will allow you to really listen to their point of view, negotiate with them, and reach an agreement. When it seems like people are doing things “for no reason”, check to see what you are doing that they might be reflecting back to you!

Doing the Right Thing
and Achieving All Your Goals at the Same Time
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