Why?

It’s not that we should ignore each other’s flaws or put up with bad behavior or shoddy work. It’s that when we try to solve these problems, we do it with some respect and a little compassion.

In my book, I talk about seven ideas that help with sorting out what we know, seven ideas that help with listening, seven more that help with speaking, with respect and compassion.

Before we can change anything, we have to change our minds.