Only Us (continued)

Items to keep in mind when working with HSS:

Everyone has a good reason for what they say and do. It may not be a good reason to anyone else. With more observation, information, or experience, we may change our minds about it being a good reason. But we are always doing what we believe is right or at least justified at the time. If you tell someone that he is doing something wrong, he will fight you, because he knows that he never does anything wrong and you are attacking his character. If you tell him that you know he’s trying to do the right thing but that you think that he may have misassessed the situation, he can listen to that.