People Are Accountable for Their Words and Actions
And we are still accountable even when we are "provoked". Other people don't really make us mad. We make ourselves mad. We hear what they say or see what they do and decide that it is an insult or a threat to us and we react. But we always have a choice about how we respond. We can choose another reaction that could make the situation go the way we want it to go, that will help us achieve our goals.
And what if it's not really about us anyway? What if they seem to be shooting at us but they're really aiming at something else? What if we just stepped out from in front of the target?
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